Delivery and Returns

Orders

Orders can be made by online, or by phone, email or post. We accept Visa and most debit cards. Please note that we cannot currently sell directly to North America. We are working on this, but do not yet have an estimated time frame.

We attempt to send orders within five working days. However, this can take longer when stocks are low, so please allow up to 28 days (except in cases where a next day delivery has been arranged).  If you need something urgently, please give us a call on +44 (0)1865 379230 to make sure that we have it in stock (and avoid disappointment).

Postage

UK:  Standard charge £3.50 (free on orders over £60). A next working day delivery service can normally be arranged for orders placed before 2pm (subject to stock availability) for a standard charge of £7.50.

Europe:   Standard charge £6.00. Air Mail and/or International Signed For will be used.

International (rest of world):  Standard charge £8.00.  Air Mail and/or International Signed For will be used.

Where part orders are delayed, no postal charge will normally be made for follow-up deliveries.

Satisfaction

If you are not entirely satisfied with your purchase, please return goods within 30 days, in the original packaging and with the labelling attached (undamaged, unwashed and unworn) for a refund or exchange. It is the responsibility of the customer to ensure that we receive the returned items and we recommend that you obtain a proof of postage or use a signed for service.   Please return your items to: Organics for Kids Ltd, 10 Bankside, Kidlington, Oxford OX5 1JE.   If you have purchased your clothes from one of our stockists, please contact them about returns in the first instance.

Product Images and Descriptions

Every care has been taken to describe products as accurately as possible. In some cases slight colour variations may occur through the colour reproduction process.